COMPLETE SUPPORT

We offer support in the areas of:

CALL-OUT AND SCHEDULED SUPPORT

/physical installations
(new network points, switches, routers, printers
and other imported components)
/hardware maintenance
(removal and replacement of faulty parts, cleaning)
/deal with general network problems
/maintenance procedures

REMOTE SYSTEM ADMINISTRATION

/setting up & adjusting user profiles & restrictions
/internet time (browsing and downloading)
/resources (such as printer and paper usage)
/deploy software
/data recovery
/backup maintenance
/password recovery
/RAID and Backup Strategy
/Mail Spooling
/Intranet Creation and Maintenance
/Website Creation and Maintenance
/Domain Name Registration and Hosting
/Security
(Spam Assassins/Antivirus/Firewall/Traffic/Access filtering)
/Assist with general network problems
(support via, e-mail, web-chat, phone, fax)
/24hour System Monitoring
(Problem prevention, unauthorized users,
Hardware and Software stability)
/Distribute advertisements

ADDITIONAL DEVELOPMENT

/Hardware/Software installations/Programming/
Intranet, Web developments to create individualized
platforms or to expand on existing ones used